UX researcher in social malaise

At HiScan, we have one conviction: social malaise is data. And you're going to help us collect it.

As a UX Researcher in Social Discomfort, your mission is to observe, document and analyze the real frictions that people experience when greeting each other in intercultural contexts. You will participate in the design of our user journeys and contribute directly to improving our greeting recommendation algorithms.

You will work closely with the product team and the AI team to turn field observations into concrete design decisions. Every missed handshake, every unwanted kiss, every accidental headbutt — that's your working material.

You have a background in UX research, social sciences, anthropology, design, or psychology — or a creative combination of all of these.

You are able to observe human interactions without being noticed (rare and underrated talent). You know how to turn qualitative observations into actionable insights. You are comfortable with user interviews, field tests and data synthesis.

Above all: you understand viscerally what it's like not to know how many kisses to give. You don't have to experience it badly — but you have to have experienced it.

1. Application — We read everything. Really. Especially your answer to the application questions.

2. Video interview (30 min) — A casual conversation with Sofia (CEO) to get to know each other. You will be asked to tell us about your fondest memory of social malaise. It's a serious filter.

3. Field test (1 day) — You attend a networking event with a team member and give us a mini-observation report. Expenses refunded.

4. Offer — If we are aligned, we will send you an offer within 48 hours.